Privacy Policy

Introduction

Welcome to Lodge Charity, a crowdfunding platform operated by Kanoo Pays (www.kanoopays.com). This Privacy Policy describes how we collect, use, share, and protect information from users and visitors of our website, mobile application, and related services (collectively, the "Platform").

By using Lodge Charity, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

• Create an account (name, email address, phone number, location)
• Create or contribute to a campaign
• Contact us with inquiries or feedback
• Complete surveys or provide testimonials
• Upload photos, videos, or other content to campaigns
• Process payments (payment card information, billing address)

You may also provide information about third parties, such as contact information from your address book when sharing campaigns. Please ensure you have permission to share such information.

Information Collected Automatically

When you use our Platform, we automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (pages viewed, time spent, features used)
• IP address and approximate location
• Cookies and similar tracking technologies
• Referral source and navigation patterns

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Platform and services
• Process donations and campaign transactions
• Verify user identity and prevent fraud
• Send you updates about campaigns you support or create
• Communicate with you about your account and our services
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Comply with legal obligations and enforce our Terms of Service
• Send marketing communications (with your consent)

How We Share Your Information

We may share your information in the following circumstances:

• Campaign Organizers: When you donate to a campaign, your name and donation amount may be visible to the campaign organizer and other users (unless you choose to donate anonymously)
• Service Providers: We share information with trusted third-party service providers who assist us in operating the Platform, processing payments, and providing services
• Payment Processors: Payment information is shared with our payment processing partners to complete transactions
• Legal Requirements: We may disclose information when required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share information with your explicit consent for specific purposes

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. Cookies help us:

• Remember your login information and preferences
• Analyze Platform usage and performance
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Platform.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Lodge Charity is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete the information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including The Bahamas and other jurisdictions where our service providers operate. These countries may have different data protection laws than your country. By using our Platform, you consent to such transfers.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: